Symphony Candle makes every effort to get your order to you as soon as possible. Regular orders for "in-stock" items placed on business days before 15:00 GMT (3PM) are dispatched the same day.
As of the 1st of January 2021, the UK has left the European Union and is outside of the EU's single market. Tax per corresponding countries will continue to be subject to VAT on our website.
Although VAT is still being charged on www.lencarta.com, please note that you will NOT be subject to any import duties and taxes and will not be required to pay anything before the item arrives with you. Lencarta will handle everything!
Once you have registered your address, you will note the change of corresponding tax related to your country.
UK Mainland* Delivery Summary (Scottish Highlands and remote areas charged extra)*
|Mainland UK Shipping Option||£0.00 - £49.99||£50.00 - £149.99||£150.00+|
|UK Standard 2-3 Working Days||£4.99||£2.99||FREE|
|UK Next Working Day||£7.99||£5.99||£4.99|
|UK Next Working Day Pre-11am||£14.99||£17.99||£14.99|
|UK Saturday Delivery||£21.99||£24.99||£21.99|
International Delivery Summary
|Shipping Option||£0.00 - £49.99||£50.00 - £149.99||£150.00+|
|International Standard Delivery||£18.99||£21.99||£18.99|
|International Expedited Delivery||£25.99||£28.99||£25.99|
|International Air Delivery||£41.99||£47.99||£41.99|
>> We ship from England
>> We process orders within 1 business day (excluding weekends and holidays). Pre-ordered items are processed within 2-3 business days of arrival in stock
>> All orders placed before 3pm will be dispatched the very same day
>> Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation
If you need any assistance with your order, please contact us immediately at firstname.lastname@example.org. We will not be able to make changes to your order after it has shipped
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order
NOTE: We are not responsible for shipping carrier delays
* Mainland UK excludes Highlands, Islands and Ireland including Northern Ireland. Next Day delivery is not available to remote areas and delivery may take longer to arrive (Scottish Highlands and remote areas charged extra). Remote areas are defined as per our couriers' postcode specifications, for more information check out DPD, Hermes and Parcelforce respective websites.