Terms & Conditions

PLEASE READ THIS DOCUMENT BEFORE ACCESSING THE SYMPHONY CANDLE WEBSITE. By accessing the Symphony Candle Website, you agree to be bound by the following terms and conditions. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

Symphony Candle Ltd ("Symphony Candle") provides this website ("Symphony Candle Website") to you on the basis of the following terms and conditions ("Terms and Conditions"). By accessing any page on this Symphony Candle Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by Symphony Candle from time to time by posting the updated Terms and Conditions without prior separate notification to you. You should check the Terms and Conditions each time you access the Symphony Candle Website to check for updates.

You will be able to obtain information about certain Symphony Candle products and services on this Symphony Candle Website and you may also submit queries to Symphony Candle to receive more information. Please note that this Symphony Candle Website is the global website and that products and services provided might vary from country to country.

The Symphony Candle Website and any support are provided to you at no charge and are for your personal and non-commercial use. Any support provided to you is for information purposes only. Symphony Candle reserves the right to make changes to the Symphony Candle Website; or not reply to any queries; or not provide any support in connection with the Symphony Candle Website.

Symphony Candle does not wish to receive confidential or proprietary information from you via the Symphony Candle Website. Subject to Symphony Candle’s obligation under the Privacy Policy, please note that any information or material sent to Symphony Candle via the Symphony Candle Website will be deemed not to be confidential. By sending Symphony Candle any information or material, you grant Symphony Candle an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that material or information, and you also agree that Symphony Candle is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

You undertake not to post to or send via this website any materials that are or could reasonably be construed as: (i) defamatory, libellous, obscene, offensive, abusive, liable to incite racial hatred, discriminatory or blasphemous; (ii) in breach of any obligation of confidence or privacy or any trade secret; (iii) infringing the proprietary rights of any third party or for which you have not obtained all necessary licences and/or approvals; or (iv) violating any other law.

You also agree not to transmit to or send via the website any materials which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of any country or other competent authority, or infringe the rights of any third party enforceable in any part of the world.

Symphony Candle reserves the right to remove any materials from the website where it reasonably suspects that such material is prohibited by this Section 3 or is otherwise inappropriate. Notwithstanding the foregoing, you acknowledge that Symphony Candle has no control over content on the website provided by other users, neither does it purport to monitor the content of the website to ensure its accuracy, appropriateness or conformity with the principles outlined in these Terms and Conditions.

You must not link to the Symphony Candle Website other websites which are indecent or inappropriate, and you must forthwith remove any link if Symphony Candle at its discretion so requests.

All materials (including, but not limited to, text, music, sound, photographs, graphics, images, video, data compilations, digital downloads and software) included on this Website (“Materials”) are the property of Symphony Candle and its suppliers and protected by European, US and international copyright laws.

Symphony Candle authorises you to view and download the Materials only for your personal, non-commercial use; provided, that you do not modify or create any derivative work of the Materials in any way, or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of the Materials on any other website or networked computer environment for any purpose is prohibited.

If you wish to use the Materials beyond the scope as authorised above, you need to obtain prior approval by the relevant copyright owners or licensors of such Materials, i.e. Symphony Candle, its suppliers or others.

If you wish to directly quote any portion of the contents in any printed material such as magazines, please contact Symphony Candle for permission. If you wish to publish any part of the Materials on CD or other media, please specify which portion of the Materials you wish to publish.

You agree to indemnify Symphony Candle and Symphony Candle affiliates against any claim, demand, loss or damage suffered as a result of breach of this Section 3.

Symphony Candle hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the Symphony Candle Website or that the Symphony Candle Website is accurate, complete or up-to-date, which might but for this Section 4 have effect between Symphony Candle and you, or would otherwise be implied into or incorporated into these Terms and Conditions or any collateral contract, whether by statute, common law or otherwise. You understand and agree that you are using the Symphony Candle Website at your sole risk and that Symphony Candle does not warrant that the Symphony Candle Website will meet your requirements or that the Symphony Candle Website will be uninterrupted, error free or secure. Any content or services provided via the Symphony Candle Website or in connection with the Symphony Candle Website by Symphony Candle is done so on an "AS IS" and on an "AS AVAILABLE" basis and Symphony Candle makes no representations or endorsement of any kind, whether express or implied, with respect to the Symphony Candle Website for the content or services included in, or made available in connection with, this Symphony Candle Website. Symphony Candle reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the Symphony Candle Website. In the unlikely event that an incorrect price is shown on the Symphony Candle Website. Symphony Candle reserves the right to not fulfil the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.

Symphony Candle, any other party (whether or not involved in creating, producing, maintaining or delivering this Symphony Candle Website), and any of Symphony Candle's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this Symphony Candle Website in any way or in connection with the use, inability to use or the results of use of this Symphony Candle Website, any websites linked to this Symphony Candle Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Symphony Candle Website or your downloading of any material from this Symphony Candle Website or any websites linked to this Symphony Candle Website. This shall not affect your statutory rights.

If you have been a customer of Symphony Candle or newsletter subscriber to Symphony Candle's websites, you may be from time to time sent newsletter correspondence by electronic and/or postal mail. It is within your discretion to unsubscribe from these news services should you wish to do so at any time. Symphony Candle will never share or disclose your personal details to a party outside Symphony Candle's control.

By placing an order with us you are deemed to have accepted these Terms and Conditions.

Nothing in these Terms and Conditions shall exclude or limit Symphony Candle's liability for (i) death or personal injury caused by its negligence; (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.

You must not display or use in any manner Symphony Candle’s trademarks or logos without Symphony Candle’s prior written permission.

Symphony Candle Limited 

Unit 1 Antler Complex
Bruntcliffe Way, Morley,
Leeds.LS27 0JG
United Kingdom

Tel: 0113 490 0530 

Fax: 01274 271666

Company registered in England & Wales No.: 05750369. VAT No: GB 8983 99822

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

Coupon Codes

Coupon Codes cannot be used in conjunction with any other discount, deal or offer. Only one coupon code can be used per order and Coupon Codes by default will only be valid for 1 year.